It took me a minute to understand that the Uhaul â€œofficeâ€ was Inside the convenience store. Once I went inside, I did not see a Uhaul counter or any clear signage. In the end, the clerk was very helpful.
Moving Truck Rental in Austin, TX at Blue Diamond Inc
Moving to or from Austin, TX 78723? Get FREE truck rental rate quotes at Blue Diamond Inc.
Get FREE moving truck, pickup truck and cargo van rental quotes at Blue Diamond Inc
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Austin, TX.
Cargo vans and pickup truck rentals in Austin, TX
U-Haul cargo van rentals and pickup trucks in Austin, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Austin, TX 78723. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
1) The truck was UNSAFE! Putting the vehicle in reverse requires several attempts (It was still drivable, and I didn't have time to report this at the p/u location; but I reported it at the d/o location.) 2) The truck was NOT clean; so I'm not sure how it could have been sanitized. There was visible filth/debris (e.g., sesame seed shells throughout, etc.) as well as latent filth (e.g., everywhere I wiped (with my own disinfectant wipes was soiled). The pickup was changed from a location I was comfortable with to one in a seedy neighborhood, and I did not receive a call the night before. Moreover, the check-in was complicated because although I completed all the information online, the clerk was still asking for additional information â€“ VERY UNCOMFORTABLE for me!
Great Service very professional
This truck switch if fully inside the ignition switch the twisting to run the engine on does not work, one has to pull it a bit out to get it working . A note must be placed inside to inform the driver.
I used the truck for 4 hours. When return the key they would not give me a receipt. I had to go get my dad for them to give me a receipt... this took 30mins of them just sitting in the truck looking at gas meter. We finally get inside take them another 30mins to get me a receipt. I was over charged for after hours fee when the truck was used and returned during business hours then was charged for insurance when I said no insurance . When asked about The charges no explanation given oh I pressed the wrong button and was told I would be refunded. Still haven't been refunded. Will not recommend this location to anyone
inside a convenience store in a sketchy neighborhood
This is the second time on a month we have used this location. Unlike a nearby location, they honor a paid reservation and seem to care about your business. The UT location left us in the lurch with a paid reservation, a lot full of trailers, telling us they were reserved and our reserved trailer was not returned? We will always come back to this location.
The person who connected the trailer didn't know how and, when I'm driving Down the road the trailer came off. Most scary experience. No damages occurred but it should be safety check that they should perform, for the safety of your customers.
They did not have the parts to hook trailer up to car lights which means they are sending customers out to drive illegally. They also didn't have the packing boxes that showed as an option to purchase online. We had to go to a different location to get what we needed. Would never go back here, ever.
the drop off location refused to accept the truck - saying it is needed at a different location and I have to take it there. it was about 7 miles away. when i got there, they told me i was over the mileage limit and made me pay for the 5 miles extra. so, i had to deliver the truck where its needed which put me over the mileage limit, then I had to pay for the mileage. what a scam!
People in store didnt speak english, couldnt provide proper instructions. Online booking took 30 minutes to activate even after express check in.
Location was just average and the Blue Diamond Mart was more like a gas station/ food mart. The rental truck was clean (ish), but smelled of smoke and was obviously not wiped out after to the last use. The manager prompted us to just go around back of the store and pull the truck up front while he brought out the pads/dollys. Although this was normal, the truck was parked so close to the store there was no way to tell if I was going to hit the store, so guidance would have been nice since it was parked in a tricky spot. It was an okay experience, but I prefer not to see people licking cocaine off their fingers in front of the place I am picking up my rental truck.
Fast and helpful customer service. Took care of me really well.
Better signage about how to find the desk, better communication, better customer service. I received my rental 50 minutes after my reservation had started because of all of the issues above.
Thank you Sam, In these COVID times, you made it work for me. You made a difference, you trusted. My profound thanks to you. Allen Pfeiffer Austin TX
They were missing the furniture dolly that I reserved... disappointing but they managed to refund my reservation for that portion of the rental.Friendly staff.
My car scratched up and there are paint marks on it, seems like it was hit in the parking lot while I was away with the truck. Pictures of the truck were very old and didn't look like the actual truck I rented. The cost was more then expected.
Truck wasn't that clean, slow service
I ordered a trolley and they did not provide one. This resulted in an expensive piece of furniture breaking as we tried to manoeuvre it by hand.
The employees were helpful and kind, and the U-Haul was in great condition, but the neighborhood was rough and intimidating.
The proprietor of the Diamond Food Mart convenience store that operates this U-Haul rental is named Sam and he was very courteous and friendly and helpful! He was a real joy to meet.
I was supposed to pick up 1 mike from my apartment but instead had to drive further away to an area that was unfamiliar to me
There's absolutely no signage as to where anything is! I only knew where to park or that I was even at the right place since other trucks were behind this gas station. There was no way to know where to take key to, no drop box, nothing! I walked into the store, asked the clerk about returning the key, he just nodded his head, went to the back to tell someone, they answered, but then he motioned for me to give him the keys, which I was skeptical of since there was not any clear verbal or written communication. The online drop off was helpful, though It was never communicated to me to return uhaul with same amount of gas, not even in their youtube video, resulting in an extra stop.
I was illegally charged for extra two day rental after dropping vehicle off the same day I rented. The location is in a very rough neighborhood & the homeless people follow you watching your every move. We left the key inside truck due to no instructions given& was charged extra days
The check out person had no idea how to use the Uhaul computer system and ended up giving me the wrong vehicle after fumbling around for 44 minutes. I did not get a confirmation text telling me to take pictures of my vehicle until 3.5 hours after I left.