The service at the location was good once we got there, however, I requested a keyless transaction for 6:30 at a location a minute from my house. The day prior I was told o was switched to this location. When I arrived at my confirmed time of 6:30 am, I discovered I wasn’t assigned the truck so I had to come back at 8:30 am when the store opened. I was also told I’d have a utility dolly but had to use a bigger appliance dolly. I was completely inconvenienced and there was no recognition of this at all.
JANE F
Mars Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baden, ON N3A2V6
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Customer Reviews
- 4.0 Average Customer Rating
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The trailer i rented was full of snow and I had to clean it out. It took 30 mins as the whole box was full of compacted snow. I can share pictures if you would like to see them
EDWARD SThe truck was awful. No winter tires not clean at all, I spent 2 or more hours to get out from the snow, literally the vehicle tire was spinning not moving at all. At least respect the customers from your side
DILEEP PVery pleased with the service and short notice availability a bonus.
ROBERT RBigger driveway to return truck
ROBERT R