Get ma a location that's not 50 miles from my houseGary C.
Moving Truck Rental in Bailey, CO at Moore Lumber & Hardware
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Bailey, CO 80421
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I had a good experienceDavid K.
The woman that helped us was an incredible resource and customer service agent. Absolutely made the experience top notch. THANK YOU!Katie F.
The sales team is VERY Courteous, The lovely lady knew her paperwork to rent the trailer, knew where the products are in her store. Unfortunately neither of us knew that one cannot lock the trailer hitch to the ball as I wanted. I ended up purchasing a $9.00 unnecessary lock. The gentleman knew how to inspect and hook up the trailer. However neither of us was aware that my hitch needed to be"flipped over" to raise up the trailer away from the ground.charles K.
My experience was traumatic. I ordered a 26' truck 2 months ahead of time, close to my house. I regularly called to ensure my "guaranteed" reservation. Moving day came, truck delayed and location of pick up, much farther away. We were told it would be ready that day so our 10 helpers were on hold. It was not available, told next day, Sun. for sure. Nope and the ONLY truck available was 40 miles away so we went. The truck was almost 1/2 the size and a small trailer. Of course I had a 26' truck for a reason. I had to give away and throw away alot of things that I needed and/or were valuable. The whole experience was awful,I would never use u haul again! No apology , 110.00 off, ha!Carol R.
The rate of $1.09 per mile is pretty outrageous. We needed to travel about 115 miles to our old house to clean out a shed and then come right back, 230 miles total. The amount of this 10' truck rental for 2 days is almost what we paid for a 20' truck rental for 10 days in our first part of this move and we did 3 trips, 700 miles, with that. $62 in gas puts this 2 day rental cost at $350. This is ridiculous.Karen P.
Be consistent about what i pay. It was different from what i was quoted.Gary F.
Just keep up the great customer service.Jerry R.
Pleasant experience. Very friendly and helpful staff. The lady who did the paperwork and the guy who got the truck ready we're very friendly and respectful. Overall a great experience.Gerald H.
You sent me over an hour away from my house to pick up a truck. The store was great but no where near me. My friends will not want to drive that far either.Brian C.
Awesome staff in Bailey Coloradokris P.
Better service at online reservation site. No one contacted me to confirm that the trailer would be available and did not even let the local agent know.Michael Y.
Easy hook up and great equipmentraymond M.
Great experience, great employees. ***mobile check-in did not work for me, kept prompting me to share location even when I made sure I was. Tried two different web browsers (google and safari) neither worked and had full LTE cellular Service and still did not work.***Henry T.
Inside the truck storage area was dirty. The ride was so VERY NOT SMOOTH!Adam F.
Make a reservation for pickup a set place and time. I went through hell with your stupid customer service trying to get a trailer at a close location and early time. I ended up having to drive 1 hour to get the trailer and 2 hours later than I originally had, then an hour back. Your inability to truly reserve a rental at a location is absolutely idioticKevin S.
I tried calling U-Haul 1800 number with no luck to talking to one person Spent countless hours trying, no response from email , no response from live chat, no response from anybody. Thee worst customer service experience in my life. Their system is completely flawed and U-Haul just doesn't care. Rent from Penske instead.Tyler L.
Quick, friendly and professional service at Moore Lumber & Hardware!Augustus S.
I liked the locations. However, in general, I would never recommend uhaul or use them again myself. I requested a 26ft truck roughly 3 weeks from moving date but was informed 3 days prior to my move that a 26ft truck needed was 4 hours away. I had to accept a 20ft truck which meant I was unable to fit all my things when moving 1500 miles away. Terrible way to do business.Jeffrey C.
The Uhaul computer system went down on the 31st of May, so it made it difficult for Moore Lumber in Bailey, CO, to check our rental back in. Scott (last name unknown) with Uhaul (phone number 719-238-0904) did not follow-up with me, as he said he would, from the 31st of May, until today, I have still not heard from him via email, or text. But once again, Stacey Baskerville was great and the previously mentioned equipment SHOULD BE RETIRED, so no one else need not go through this and take valuable Uhaul personnel time also.David B.
Ordered a truck last week and when I arrived they did not have the one I ordered only a small van was available. This ended up costing me more in mileage since I had to make 4 trips instead of 1 if I were to use the right sized truck that was needed for the job. Store blamed U-Haul and U-Haul blamed the store so I was really the only one that lost out here! Customer service had the truck I needed in a location that was an additional 15 miles away but would not compensate for the extra mileage on their mistake so I took a chance with the van instead!Jamie T.
Employees were very nice and very helpful. Would definitely visit this location again!Trevor K.
Making the reservation for the actual location it was made out of instead of the customer finding out they had sent it to another destination when they get there to pick up the moving truckSusan B.
very helpful and made sure we had all the information we neededKaren G.