Extremely nice. Equipment was great.
Robbi P
Canamro
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baker, LA 70714
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This is a retail store pick up location. Not an actual U Haul store. The pick up was chaotic as they had their store customers trying to check out. They ran the wrong card which resulted in some careful bank maneuvers to cover the truck charge. The associates were not well trained on U Haul procedures. Site training may be needed and is strongly recommended. This truck was supposed to be picked up in Port Allen, La. It was not there. The man at the store was completely RUDE and not helpful with trying to remedy the situation. He claimed that there "was nothing on his screen indicating our reservation." We were directed to the parking lot and were told to go online and search for another truck. I had to at GREAT expense reschedule the movers, go over an hour out of the way to pick up the truck in Baker, and extend my move out date to my landlord. We spent over TWO hours in the parking lot trying to find another available truck. I had a friend driving from Lafayette to drop us off at the truck who unfortunately had to endure the U Haul hell we were going through. We has an e-mail confirmation regarding the pick up location as well as three different phone calls to do the same. This was a complete fail. My friend had to drive us to the eventual pick up location causing her to have to reschedule several appointments she had. The movers had to be rescheduled, I had to reschedule my entire weekend as did my son. This was EXTREMLY STRESSFUL as we were not assured of a replacement truck and this was the end of the month so U Haul was customarily busy. Please do better. I am not in the best physical condition so this stress was particularly dangerous for me.
Kelley KWe initially had trouble getting a truck because it was a one way move. The U-Haul representative was able to secure a truck the day before our move.
AVERY WThe truck was not clean and the visor was ripped off. The side mirror on drivers' side was very loose, it kept falling down and I could not see the traffic. I was very uncomfortable
MONICA RI requested blankets and a dolly and that was not provided.
BRONDON D