It took an entire hour to pick up my truck that I had reserved. I was told the “system” was down and they couldn’t copy my drivers license so I couldn’t take the truck. Why couldn’t they except a photo copy, or a text, or an email of my license? Are you totally shut down when your “system” is down. Seems like a bad business model yo me. I had five people waiting to help, furniture sitting in my drive way, etc. I’ll have to be desperate before I do business with U-haul again.
SANDRA P
Brimhall Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bakersfield, CA 93308
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Vehicle was dirty on the outside muddy and inside of cargo area was never swept out other than that. It was great.
RYAN CWith this location being a storage facility that happens to have UHaul trucks to rent, parking for the trucks is limited. Be aware that there is no after-hours drop off available, and that closing time is currently 4:30PM. Otherwise, the experience was great.
ALAN YGreat experience! Quick and easy process. John the manager was very helpful in picking the perfect size truck for my move. He explained everything in detail. I appreciate there were no surprises with rental cost or hidden fees. I would definitely rent a U-Haul from this location again.
JILLIAN GExtremely happy with the service, definitely recommend
LAURA A