The rear driver's light on the trailer was not working. The biggest problem had nothing to do with the pick up location. The area that needs to be looked at is bookings. We originally booked this trailer to be picked up in Regina, but then received an email stating that the pickup location had been changed to somewhere 45 minutes south of Regina. We cancelled that booking and found this one in Balgonie closer. The customer service from Uhaul was not ideal.
Linda L
Balgonie Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Balgonie, SK S0G0E0
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Customer Reviews
- 3.5 Average Customer Rating
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The only issue was that one of the rachet tie down was rusty / hard to use
Craig GAll good , very informative. Only issue was how a per day charge worked. Even though the renter was open till 9:00 because uhaul closed at 5 a next day charge would stature after 5.
MICHAEL FI reserved a trailer to find out it was not there, then they made it sound like a favor they found me another one at a different location. So a simple pickup took forever. Drop off was another adventure that took forever. Now I have to wait for you to mail me my deposit back. And I paid double what a1 rentals in regina would of charged. Uhaul in saskatchewan is lucky they have no competition. So fix all of this would be a great start.
SHAWN RI only drive to balconie because Regina park Street didn't have the trailer ready. After waiting for nearly an hour, then I had to drive to balconie to pick up. So, several hours wasted, but nothing wrong with the balgonie site
Jon S