Mine experience was great. I've nothing to add.
Moving Truck Rental in Ballwin, MO at U-Haul Moving & Storage at Big Bend Road
Moving to or from Ballwin, MO 63021? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Big Bend Road.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Big Bend Road
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Ballwin, MO.
Cargo vans and pickup truck rentals in Ballwin, MO
U-Haul cargo van rentals and pickup trucks in Ballwin, MO are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Ballwin, MO 63021. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The particular truck did not drive well. Rough ride, poor steering.
all was good
The lady here was really nice about everything and super helpful
I wanted to pick a truck up that was closer to our house but had to go to thid store. We put half the miles on the vehicle just driving it from the store to our house and then back to the store to return it
I have used this location several times to rent a pick-up truck. Both times I received excellent service. The customer service reps have been pleasant. The equipment was clean and well maintained. The pricing was fair. I will definitely be using this facility again.
Find the intermittent short in the right turn signal circuit
The rental van was clean and well maintained. Staff was friendly and helpful.
Over charged me and sent a recipient to my email after I dropped the uhaul off I also waiting in the parking spot for 20 minutes when trying to drop off (signed said to wait in vehicle and someone would come out) no one ever did so after 20 minutes I went inside because we were in a hurry! was told they'd send me a recipient no sorry for the inconvenience nothing .... I also was never asked to sign anything ... not sure how this store runs things but doesn't seem right to me I've been in the customer service industry for over 12 years and I would NEVER act this way Very disappointed
Everything was quick, convenient, and a fair price. I also have a storage unit at this location.
The customer service lady was rude wouldn't look at me when I asked her questions. Racist and rude
Everything went well!
Great customer service
1. I reserved a 17' truck for a 7:00PM pick-up from the Ballwin, MO location and received a confirmation email. When I went to that location to pick-up the truck I was told it wasn't in their store system, the truck was reserved, and waiting, at the 650 Big Bend Road location, 6 or 7 miles further away from my home. I was told this happened earlier as well to a previous customer. 2. Prior to returning the truck I put $9.00 in gas in it for the 37 miles driven even though the fuel gauge was still on full. 3. When I dropped off the truck a lady who was there when I picked-up the truck told me I was done as soon as I gave her the key. I asked if she was going to check the mileage so I can be charged the correct amount and was told there would be no charge due to the mix up with rental location. I told her I filled the tank and she said that was sweet, but a person named Jerry, or something, said there would not be a charge for the rental. I thanked her and left. 4. The next day I received an email from Jared Langford saying my credit card was charged $103.84 for the rental. 5. So, twice in one 'transaction' I was 'misinformed' by UHaul about my rental. Not too happy.
Outstanding service. The general manager was fantastic and very personable.
Outstanding and personable service!
Gentleman who checked our vehicle in was very kind and very quick. Much appreciated after a long day moving and driving.
I was charged for three days when returned on time for two days. EZ-Return would not let me check-in without location services. I was put in contact with uhaul.com/share technical support and they noted in the ticket that locator wasn't working as it should. poor poor customer communication at this location. I would have retuned Saturday had I had known my check-in was after hours Sunday. This is super easy to communicate to a renter. big big fail in my opinion. And why is the owner operator using a cell phone to copy driver license information?
Nothing, keep doing what you're doing.
Try to interact with customers a little more. It felt a little impersonal and rushed.
Used a moving van twice in the past month to move some furniture. Both experiences went very smooth.
I had a 2nd order of straps for lifting that was not included at the pickup site since it had to be changed for truck avaliability reasons. Cancelled that order but still disappointing. Not the locations fault necessarily.
Nada! Thank you to Travis and your team for a great experience. Will be back again! Laura
Renting and returning was quick and easy. Friendly service.
Your process to return by phone could be streamlined.