More counter help is needed. Individual transactions can take awhile so everyone waits forever. Needs to be managed better for efficiency.
Moving Truck Rental in Bangor, ME at U-Haul Storage of Bangor
Moving to or from Bangor, ME 04401? Get FREE truck rental rate quotes at U-Haul Storage of Bangor.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Storage of Bangor
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Bangor, ME.
Cargo vans and pickup truck rentals in Bangor, ME
U-Haul cargo van rentals and pickup trucks in Bangor, ME are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Bangor, ME 04401. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The staff was nice and went out of the way to help
Excellent friendly staff highly recommend
I initially spoke with a younger guy who did a fantastic job making sure I understood all the expectations of renting the van, all while being very friendly/ personable. I was really impressed with him, and if I were just rating my experience with him/ renting the van, this would be a 5-star review. His coworkers however, dragged the experience down to a 2-star. Upon returning the van, I mistakenly passed the inspection area, and ended up parking the van back where I had originally taken it from. I then went inside, fully ready to ask if they would like me to bring the van back around to the inspection area, and the man by the counter rudely made a comment about me missing it (before I could even even ask). I asked despite his comment, and he responded impatiently, saying he would take care of it. Both him, and his coworker, (a woman by the last name "Ferguson," I believe), were very rude, and unprofessional during the exchange, practically rolling their eyes at me. I then tried to ask questions to make sure all of my billing info/ responsibilities were in order, and Ferguson kept saying "it'll be in your email," over the top of me. For me, renting a vehicle is a nerve-wracking experience; being mocked, and ignored, really amplified that. This experience left me feeling awful, and I hope you will hold your employees to a higher standard in the future. I will be looking elsewhere for my moving needs from now on.
No changes from me. Chose to rent from U-Haul and pay that rental fee rather than a rental car company since what I paid for the few days would have been a daily rate for any other rental place.
Mention to them where the fuel filling cap is located and that there is not a release button/latch in the cabin.
Just have more personnel on site and have the credit card machine working
Great costumer service and great people. Everyone has treat me really well in this location. The only bad part is the truck I received wasn't in the best condition. It needed some serious work on the brakes, steering and the cabin ceiling was coming off, a headlight wasn't working. It was a little bit stressful driving it. I let them know or them to be able to fix it.
Very friendly and easy to work with.
See above comments.
The manager and her team we excellent. The service was fast and correct. Will rent from there again
Drop off location and procedure unclear
No renting the truck out while someone is using it.
Heidi was awesome, will return again
Absolutely WONDERFUL service and experience. The staff was polite and more than helpful! Highly recommend.
The representative served the company well. She was attentive, knowledgeable, and accommodating. I would rent from you again!
Employees were not wearing masks and did not ask other patrons to wear them despite having posted signage on the door mandating a face covering.
It would help to have stronger inventory control at the telephone ordering center, the scheduling phone center and the individual offices. I contacted all the above entities in my search for a 10' truck in Maine. While the people I spoke with on the phone were helpful and kind, none could find an available 10' truck. So I reserved a 26' truck and spent a couple days wondering if my daughter could drive it. On moving day we arrived early to the Washington St, Bangor ME center. Greeted by Oliver Terrilli, we were surprised at how easily he found both a 10' truck and 3 cargo vans on his lot ready to go. He prepared corrected paperwork, suggested dollies that might help us. He was fast, efficient and friendly. We left with a nice cargo van which was large enough for our needs and easy to drive. Being our first time to use U-Haul, we had a lot to learn. Next time we rent, we will visit our local stores first. It's always easier when a customer can see the rep and the actual inventory on the lot. Nice location in Washington St, nice staff. Definitely will use again.
Dropped the truck off at the time I stayed then got called 2 hours later stating I didn't return the truck, had to call back and wait on hold for 39 minutes only to be hung up on. Then got a phone call again the next day stating I never returned the truck when they stated they never even looked for it outside. Poor experience from this location.
You guys were amazing!
Very satisfying experience. No recommendations to improve their customer service.
Not rent people auto carrying flatbed trailers that can NOT fit the discloses Ram crew cab pickup truck, then demand payment for a one day rental.
Heidi was very helpful in working with us to find the truck best suited to our needs for the distance involved.