-Did not go over contract or check me in. -Resulted in me getting charged for coverage I did not order and cost me more than I wanted. -Had to connect trailer myself. This is unacceptable. I should be fully refunded for the inconvenience and unauthorized addition of coverage.
Nathan T
ANDREWS AUTO
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barboursville, WV 25504
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The truck designated for me was used by another location. Fortunately there was a larger truck available at my rental location. But I’m sure I had to pay the upcharge and use additional gas at my expense for something that was out of my control.
Gregg SI was told my total charge woujd be 212.00 dollars . My total bill was 262.02 when tax and other fees were added. I asked to make sure if the 212.00 that was the total charge and was told yes. I will never use U-Haul again and I will make sure I continue to tell everyone to check what their total charges are and that U-Haul cannot be trusted.
RANDAL R