I called the dealer prior to the pick up on the number that was listed in the email. I picked up the trailer and was told to call on pick up and send two pictures. I called the number. There was no answer. It went to voicemail. I sent the two pictures to the number listed in the email. Later that afternoon I got a call from a number in South Florida, which I did not recognize so I treated it as a spam call then again later that afternoon my wife received a phone call from the owner of the tiki hut. She was hollering and screaming at my wife over the phone about the pick up. My wife brought the phone to me and then she hollered at me as well. I told her I sent the pictures to the number listed and she said that was not the correct number and gave me the number from South Florida to send the pictures too. She then called me back again at 8 o’clock in the evening asking if someone from this number had called her.The store that the trailer was at is not an open store. It is chained and barred shut and is out of business.The store that the trailer was at is not an open store. It is at the end of the street in the middle of a neighborhood that is in the middle of nowhere.
WILLIAM W
Tiki Hut Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barwick, GA 31720
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Worst experience ever. Old closed store. No one around. Called number a lady answered said she was in an ambulance. To take the first one hook up and send pictures to her. And left. When I got ready to return it they sent me 30 miles away. The clerk at the store told me to drop it off under the tree and left said he didn’t have anything to do with trailer. By the way the trailer worked out fine. Thank you for asking
richard GNo one around to help, couldn’t go over 45 or entire vehicle shook from bent axle on trailer, never again U-Haul!!
Brandon WI was overcharged 650.00 for 8 days, I had the truck for less than 7 hours. I was charged a cleaning fee for a truck with only myself driving, and it was sunny, on payment the entire time. Never again. Thank God one of your district / regional managers came too my rescue and recovered my money
Tracy GIt is very far from my destination city, there is almost no telephone coverage, I did not find anyone.
Ariel D