They did not have the dolly we ordered. The truck was dirty. They made us switch pick up locations. Tried to sell us insurance when we had already gotten it.
Suzanne F
Devon Self Storage 9237
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baton Rouge, LA 70809
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I reserved truck and 2 furniture dollies at one location and I reserved a confirmation confirming that location. Later, I received an email”update” changing the pickup and drop off location which was further away. Then, there were no furniture dollies available. I had to pay for extra mileage due to the change in location and I was charged for 2 gallons of gas when the total mileage used was only 18 miles. Poor customer service.
Burt BDid not receive the dolly I paid for and still got charged for it.
morgan sThe charges were ridiculous 🙄. I used the truck to pick up one item and was charged 170 dollars, most of which were ridiculous fees. Will not ever use again or recommend!
Jessica C