One person working at this location slammed a door in my face and was rude/disrespectful. The on-site manager (another employee) attempted to serve a white couple who walked in to reserve moving equipment instead of continuing to close out my rental. When I objected to the on-site manager intentions to disregard me as a customer, lack of customer service, and outright racist actions she elevated her voice (yell at me). I informed her that she will not raise her voice at me and that she will continueto serve me. I found both employees at this drop-office location to be nothing but racist and rude. Horrible representation of U-Haul and it's brand. Shame of U-Haul for it's association with people like those I encountered at the drop-off location.
ROBERT S
ABC Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beaufort, SC 29907
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was not able to get the dolly or the pads that I wanted. The truck was wrecked, so the passenger door would not close. Gas was 29 miles till empty so that was fun. Truck was parked behind another truck so I had to move one truck to get to mine. It was a real mess.
WENDY HWasn’t please how customer service handled the pick up-went through unnecessarily loops that was not explained to us- before picking up
Robert GAlways efficient and pleasant
ALTON PAttendant asked me to back car hauler into narrow space between two private vehicles on U-Haul property. I refused due to liability. Attendant was not pleased but did not argue.
TERRY K