We were supposed to pick up at Beaverton location and we were changed last minute. This was a big hassle as we were on a time crunch and had planned accordingly. Not sure Pistal annex knew what was going on.
Gerald G
Postal Annex #178
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beaverton, OR 97005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Had a problem with fuel reporting, the app charging inaccurate sum but CSR immediately connect me with a mobile manager named Mike and he corrected the situation immediately.
ERIC AKathy was so helpful when the app wouldn't work for me!
NICOLE WIt is not a good idea to get a U-Haul from this place if you have to go to then go to an actual U haul to get any equipment you pre-ordered. In terms of customer service the first person we talked to was incredibly condescending and rude. The second person who helped us I think could see how we had just been treated and was actually very helpful in getting us all set up. If that second person had not been there that day it could have been a lot worse.
Ethan PWhen I got to this location, it was closed for lunch. I had to wait for the attendant to return and when he did, he was not very helpful. When I finally checked in on the app, he could not find the keys. I had to find the keys in the truck myself hidden under the mat on the passenger side. I was also informed I could not return the keys that day and had to return them on Monday a full day later at 8 AM. This is extremely inconvenient for me. The truck itself had a loose mirror on the passenger side that flopped around and could not be adjusted. You could not see down the side of the truck to switch lanes or merge. Overall, I would never choose this location again, and I was disappointed. The app pushed me to this location instead of the main u-Haul facility down the road.
James L