Service was nice but very slow. Staff was as somewhat friendly and not very informative. They never secured the hand dolly I rented to help with lifting. Heard it hitting inside the U-Haul as I drove away. Had to pull over and secure it to the inside of U-Haul truck.
ANDREW B
Patchwork Garden Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bedford, IN 47421
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Customer Reviews
- 4.0 Average Customer Rating
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Clean yes. Well maintained….well - It wasn’t obvious until I reached the loading location that the passenger side wheel strap itself was damaged. The tightening ratchets were difficult to operate. It appeared that a previous renter had cut the strap at ratchet to free the passenger side tire. This made that strap too short to go over the tire and through the ratchet. There is no way the renting location would have noticed this. — I had made the rental late in the day. I was forced to purchase a 6000 lb ratchet strap at a truck stop to make the system work. The strap was 1/2 again the cost of the rental and cost me about 2 hours to my hauling experience. —- I reported the defective strap to the drop off location so your next customer won’t have this surprise.
bert nAdvise staff to be more friendly and helpful on
ANDREW BThe location and people at this location is good they're awesome but as far as the company they're a joke
Tasha CThe truck was pretty dirty on the outside, but could be due to not having the time to get a bath yet . Overall I would lease again from this place .
Andy B