Check-in - super helpful, brought the truck up front to me, didn't have the dolly I needed but gave me a furniture mover for free and removed the dolly from my charges. Truck was dirty having been used the night before, and hadn't been cleaned - not a big deal. Here is where the concerns began. I put in for 20 miles. I will be honest and say I DIDNOT check the mileage when I departed. On my return I was told that I had gone EIGHT MILES over the 20 Miles I had requested. Google maps has my entire trip for an in-town (small town) move as 7.3 miles. I literally could have done the whole trip (agency - apartment - house - apartment - house - gas station - agency) THREE TIMES and been 1.9 miles over never mind EIGHT miles OVER!!!!! My distance was minimal so my upcharge was nothing - but it smells an awful lot like this location is upcharging on mileage by entering inaccurate numbers on check-out/check-in.
Paul C
SureStay Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beeville, TX 78102
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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With the reservation page, the link to see terms and conditions would not work. At checkin, the link would not load before or after photos of the rented trailer. The trailer needed lube on the ratchets and the license plate was damaged and the state not legible.
Stephen HEasy to find locks are a little worn out on lock box but overall good
Bobby SWhen renting the U-haul from SureStay in Beeville. The two young ladies were very helpful, polite, and very understanding.
DEBORAH TPerson was respectful and was very polite. He helped me to make sure the rental was good .
Bobby H