The 15’ truck had a flat tire on the rear which we found during the inspection. The Beacon Supply location tried to put air into the tire but the only air compressor they had would not reach outside their wood working shop. We spent best part of an hour fooling with finding an air pump that would pump that much air. By the next morning it was flat again. I called uhaul roadside assistance and they came to my house from about 20 miles away changed the wheel/tire … they got there fast and did a great job. You should never give a customer a truck with a flat tire!!!!!!! My future rentals will never be uhaul.
MATTHEW M
Beacon Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Belle Vernon, PA 15012
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Customer Reviews
- 4.5 Average Customer Rating
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Problems with truck stalling out, rear door frozen shut. Lock to get key was frozen. Tried to charge me for things I didn’t receive. All around worst experience. First location gps wouldn’t pick up location, so I had to wait 2 hours for new location
Michael SEvery thing was perfect
FRANK PEmbarrassed employee in front of us. Very unprofessional
THOMAS RThis pick up location is very professional and accommodating. The area where the trucks are parked is very easy to get in and out of. We have used them twice in the last four weeks and would not hesitate to use them again. Our experience was outstanding.
ROBERT R