There was a whole lot of confusion. I order a uhaul on line got to location to pick up no one was there to even to pick up reservation. Then after that he didn't even have the size I was ordering was sent to different locations to finally get one 4 miles out of town. I finally got to location they had changed my size uhaul to a way bigger one then what was ordered more gas and more miles after getting the uhaul at 11:30 am we had reservation for 24hrs . Then we received a phone call at 7:30 am telling us uhaul had to be back by 9 i kindly explain to the representative that we had not received the truck until after registration time. He explained to me he couldn't do anything I called corporate they extended it . We got done with it around 10:30 am returned . So wind up being charged $35 . I don't think I will ever use this company again worst experience ever.
NAKESHA T
JRCs Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, NE 68123
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Customer Reviews
- 4.0 Average Customer Rating
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Attendant is helpful, friendly and efficient.
CHARLES SThey didn't screw the hitch down so the trailer came unhooked and about made us wreck truck. Wrecked our back bumper
ISAIAH NThey could have gave me a discount for returning the truck with more fuel than required.
CHAD KFast & efficient pickup & delivery!! Plus the cost is very reasonable!
WILLIAM B