No one was there when I went to pick up the truck, it was buried under snow I had to clean it. I got called 3 hours later to ask if I was still going to pick up the truck while i had already picked it up. They only have 2 trucks on site and they cant even manage to see what is going on under their noses. Then I got called again the following day to see if I was going to drop off their truck, which I already did the day before and even had the attendant to park it himself. Overall terrible experience, poorly managed, sour bitter experience.
ANDRE G
Exxon of Bergenfield
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bergenfield, NJ 07621
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Customer Reviews
- 3.5 Average Customer Rating
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Only issue was that the interior windshield was very dirty and streaked - would recommend cleaning it more often Otherwise - it was a very convenient experience to pick up and drop off the vehicle - I have also dealt with the staff at this facility in the past and they were extremely friendly and helpful. I have recommended friends to use them when in need of renting from uhail
Javier ABe honest. Return calls. Fix your errors. Check truck with clients to ensure what’s on contract is factual. Hire more help at the facilities.
debby pget my truck to where it was fucking promised and not 20 minutes away from there
Wyatt WWhy was I charged $132 for a rental rate of $19.95 a day and I drove 25 miles. The station should be closed down. There’s a crook working for you people and that your representative I don’t expect you to reply because you never read these things.
SCOTT S