I got charged more than double the original price, I only rented the truck for 1 day , I wanted two dollies , I only got one I only use the truck for less than 20 miles , there was nobody available to received the truck when I returned it . I
nelson e
Boxmatch Shop Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pasadena, CA 91107
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This whole process was very stressful- I kept getting texts changing the locations from the ones that I chose for pick up and drop off. I wish there had been more human help rather than everything on an app that is faulty. The only person who was helpful was a woman named Karen on the phone when I had to call because the app was not finding my contract. So thank you Karen. But we will not be using UHaul again
Thomas NCheck engine light was on. There was no coolant, engine oil light flashing 0% remaining, tires under inflated by 20lbs. The truck was an absolute mess. Also the key was missing the U-Haul tag so when I returned the truck on my one way the receiver was shocked. Luckily, I did all the pre-checks, refilled the coolant out of my own pocket, inflated of the tires.
THOMAS Mnot enough parking space, had to parallel park across the street.
sydney nThe store operator was extremely helpful at providing a last minute rental.
RICKY J