I was quoted 24.95 (79.80) a day for 3 days with nothing extra for the trailer. When I picked it up I was charged 142.00. I can't get through to customer service. The agent won't help. I was slso charged for 2 blankets but none were available. Bunch of shit. I will never use or recommend u-haul again.
Barb M
CMC Diesel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Big Timber, MT 59011
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Customer Reviews
- 3.0 Average Customer Rating
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Started off BAD. We reserved a truck in Bozeman and it wasn't available. We had to travel to BigTimber to pickup. Reggie was AMAZING!! Extremely helpful. In Missoula, Mattie received the truck and Again, she was also AMAZING!! The customer service from those two made up for the inconvenience. They're KEEPERS ! The truck needed new wiper blades
RUSSELL SLocation was closed and there were no signs to tell you where to drop the trailer. Dirt lot on a grade, trailers parked in a grass field. No flat spot to drop off the trailer and no available wheel chocks. When I disconnected the trailer it slid down the hill about 15 feet.
CALEB ACustomer service was excellent
PAULA MFemale employee who had nothing to do with the rental directly, but was present for the entire transaction was rude and belligerent.
MARK C