Helpful somewhat, but not overly helpful when it came to securing my car to the auto transporter. Basically I had to beg for help to secure my car to the auto transporter. I find this part of the customer service experience to be completely awful and unnecessary. Either be helpful to your customers or they will not return. This was also a 1 out of 5 star experience for our family during this rental
Moving Truck Rental in Billings, MT at U-Haul Moving & Storage of West End
Moving to or from Billings, MT 59102? Get FREE truck rental rate quotes at U-Haul Moving & Storage of West End.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of West End
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Billings, MT.
Cargo vans and pickup truck rentals in Billings, MT
U-Haul cargo van rentals and pickup trucks in Billings, MT are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Billings, MT 59102. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I would rate it for a location in central Billings, but the experience was a bit strange. The customer service rep at one time told me that I couldn't use my debit card because it was a prepaid card...to which I said, "No, it is my debit card." He argued again and then I had to switch to my credit card. Right now, there is a pending transaction on each, so I am waiting to see if one goes away to make sure I didn't pay twice. There were also two customers who went through the check-in process next to me in the same time it took me to rent a trailer...It wasn't awful, but moving is stressful enough to not have to worry about the type of card I have or the timing to check to make sure I wasn't charged twice.
I drove 18 miles and was charged $30 for gas at $4.50 per gallon. I used maybe 2 gallons. Make this right by me.
Dirty moving blankets.
Excellent customer service from check in to check out!
Really helpful staff, especially since they were having to provide an item that the originally renting location had given away. Really friendly staff that helped answer questions and make sure our car was secured and we knew what to look for in case of any problems.
Staff at Grand location- 5 star for Aavry & team members. Went beyond to help me out during one of the more stressful activities that moving is, during the holiday season. Very appreciative, will recommend this location.
This place is convenient and the staff is the best. I was considering buying a trailer, but why would I when I can use theirs. Everything is 5 star here!!
Customer did not leave a comment.
Thank you for everything!!!!
Nothing. Personal was very personable and efficient. GreT experience!
The staff have always been friendly and helpful, however we have a mask mandate from our governor and none of the staff were wearing masks in the middle of the highest case loads to date in Montana. Shame on you as I suspect this is a corporate policy encouraging a lack of enforcement.
The employees helping us with our rental were very kind and made the whole process very quick and easy
Billings was super helpful and understood our frustration with the truck.
Having the television on that is there would make the customer area a bit more welcoming
I was there for maybe 10 mins and then I was done. Great speedy service.
Staff are helpful at this location.
Grand Avenue, Billings U-Haul did very well.
No employees were wearing a mask. If you are not concerned about your customer safety then think of your employees wearing their masks as your financial protection. Any customer who contacts covid and can trace it to your company will lawyer up.
Employee was great to work with she helped me with everything I needed very professional
Love all the staff to help me to describe and maintain me during the rental process ......very recommended.....
All went well. Thx
Avery was the best! Great service
Awesome staff and manager , went beyond to help me out . Guys keep up the great job . Thanks for all your help
Staff very helpful. Answered questions well. Will use this group again on future moves.