I dropped off the borrowed trailer after hours.. not an issue. I called multiple times the next day to confirm that the location had seen I dropped it off, but the business phone was inoperable. Annoying, but still not a deal breaker. So, while I was at work, my wife drove by to see about confirming in-person. However, there seemed to be a group of bad-actors hanging out around the entrance of the building, which made my wife feel unsafe, since she was there with our 2 young daughters. Still not the biggest problem, since I could do it myself after I left work. However, when I went the same day after work, the location was already closed even though it was well before their closing time listed. The location itself was not well-kept and not inviting to potential customers. The workers were unavailable through multiple modes of communication and I had to go through higher Uhaul customer service representatives to confirm that my contract had finished with no remaining charges. Also would not recommend this location to continue being a Uhaul field location.
Shane T
Simons Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Biloxi, MS 39530
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing , Simon’s was great . 👍👍
windy sTake pictures of everything before you leave the lot. Mileage, fuel everything. They will try to scam you.
LORI KThe drivers door does not close properly, maybe it has been repaired. Driver door came ajar on the interstate and started rattling/shaking. Had to slam it hard for a proper close. When I reserved the truck I rejected extra insurance as it overlapped mine. When I picked it up I was not informed U-Haul had added it back without notice. So I overpaid. This was intentional. By U-Haul. The day before rental I got an email the truck pickup was at a distant location from where they earlier confirmed it. Next morning I got an email call, the pickup location opened later than what the website and reservation said. YALL HAVE A NICE DAY.
RUFUS APhone number didn't work.
DONALD M