The pick up was very challenging without a person on site and the texting that was occurring was very unprofessional. Things like "who are you what are you trying to pick up and when did you make the reservation" that was my first interaction followed by "U here" I was frustrated because I lost 25 minutes trying to get a code and communication, then the attitude like I was bothering them....no thank you. I will go somewhere else.
Lynette g
Snjelectronics Sdot
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bloomfield, NJ 07003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Location was not open, note on door said see barber shop next door, person was not helpful, pointed to another note that gave me a different drop off address. Very hard to find, parking truck was impossible. Helper was rude.
SCOTT LCustomer service rep Stephanie had a really bad attitude.
michael mThe self serve app was hard to navigate. I got my text 11 AM for an 11am reservation however the person I spoke to said my reservation was at 8am. There was a lot of confusion which was super frustrating. The can was clean but had a rear tire low pressure light that was on which prevented me from seeing the initial mileage.
Brett JEverywhere was perfect! I had a small issue trying to get the lock key from it's box to start the van, but a U-Haul advisor walked me thru the process step by step and I started driving right after. Thank you
Rose W