This was not a pleasant experience. The store was closed. PERMANENTLY. The hand written not on the door gave a number that was out of service. This caused many problems because I was instructed to go to another location a few blocks away to pick up truck but GPS thought I was in the wrong area and would not complete my authorization to get key code. The van smelled terribly of cigarette smoke. I spent 50 min in a cold parking lot conversing with your support on chat until I finally got key. You must not continue with this location. It is a scam if they are being paid. I have pictures to prove they are out of business.Andrew T.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Bloomfield, NJ 07003
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- 3.0 Average Customer Rating
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Awful place never rent a Uhaul from here. The location of the dealer on Bloomfield Ave is like a 30min walk through a dangerous area to where the trucks actually are picked up. They also tried to double charge me for gas, insurance when it was a 1 time trip. Really fly by night operation do not risk your money with them.Luke P.
The physical location was closed when we arrived for our scheduled Friday morning pickup. A sign on the door, which appears to have been permanently placed, directed us to a lot to pickup our reserved van. At the lot, very little in direction. After 45 minutes in the hot sun, waiting on hold with Hertz for 15 minutes and going through multiple steps on line we were able to obtain the keys. Very unpleasant experience. Will not rent from this location again. My prior experiences with U-Haul have all been pleasant and efficient. However, going forward I will look at other rental companies.Howard B.
Worst experience ever, never againElbio E Z.
Great experience. Simple and efficient and a highly competitive price.Jeffrey P.