The manager could not locate the key for the 10 foot truck we had rented, so he ended up giving us a 15 foot truck for the same price, and it only had.a quarter-tank of gas. Fortunately we weren’t driving that far - only a couple of trips back and forth a mile apart. Might want to make sure everything is good to go before the customer arrives. Overall, it was fine, though.
Dennis D
Aloha Home and Garden
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83709
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Location was terrible. Wouldn’t answer their phone, no instructions, caused major delay to move. The business had signs saying it’s gone out of business. Avoid at all costs… feel horrible for other customers that have to do the same thing. Left VMs, no call back to this day. Do better U-Haul!
Jack ANobody there. Sign on door says they are out in the yard. Walk all over to find nobody. Not good instructions to check in and out with app.
Gino PThis location was fantastic! Thank you!
MICHAEL CExcellent customer service, help, and kindness.
KATHERINE C