My reservation was for SE Boise. The night before I was told I needed to drive to the other side of town to pick up the truck at a different location. What's the point in choosing a location when you make the reservation?RANDALL T.
Moving Truck Rental in Boise, ID at U-Haul Moving & Storage of Garden City
Boise, ID 83714
(West Of Fairgrounds)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Boise, ID 83714
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Quick out. Quick check in. Friendly counter guy.BARRY M A.
Busy like all of the u Haul's I have been too. But very accommodating.Vince R.
Nothing it all was handled great. Even when I had it back late. If any saying was to need improvement I would say it would be the phone system because when I called it would tell me to select about my current reservation and I would press that and then it would go silent and I would never reach a live person I stayed on a silent phone for about 20 minutes almost because I thought it was maybe just ringing but a silent ringing I guess. So the phone was the only thing that made it diffucultJessica H.
None Treatment was very nice. U- haul rep. Called and asked if I could drop rental at another location for $25 discount. And was very polite when I offered to a better location that was on my route back. Very nice experienceDANIAL D.
You provided good efficient service and I would come back. Easy to deal with.CHARLES W.
Website difficult to navigate. Inadequately staffed and long wait. Employee attached my trailer wrong (severe angle nearly dragging in back) when i pointed it out he said it would improve with load. Never did. Had to reposition myself.Russell K.
I've used this location a dew times now and always had a good experience. Friendly and efficient!HEIDI C.
As always, Boise Uhaul locations are spectacular. Throughout the Denver Metro area, we had run-ins with Uhaul locations that reeked of smoke, didn't have working telephone lines for communication, had rude service, etc. Boise Uhaul sites are always clean and professional, so thank you.Anthony G.
Change management. This was not my 1st business dealings. IDO NOT GIVE MY MONEY TO PEOPLE WHO DO NOT ACKNOWLEDGE I AM A HUMAN WHO EXPECTS DECENT FRIENDLY SERVICE. I WILL FINISH THE CROSS COUNTRY PART W- A DIFFERENT COMPANPenny G.
Quick. Easy. Efficient.Shaun W.
In our case nothing! Staff was very helpful! Everything went smooth. We were dealing with a situation that was very sad and stressful. This location helped make it easier without their knowing they did. Very happy with the staff, store and truck rental. Will use again.Preston P.
Very nice folks all goodðŸ‘JERRY C.
Well we didn't use the full 50 miles they charged me so maybe have something that adjust to what we actually usedNICKOLE L.
Of course when I showed up they wanted to know where appliance and utility dolly were since they were on my contract. Of course Reno said this would not happen but it did. I explained the issue and staff here quickly handled the issueDarren Y.
Follow Covid ethics & wear masks. Treat PAYING CUSTOMERS as valued. Smile. Don,t put them in a higher priced truck when we state I want to reserve that rig for Fri. Locking gas caps. I went less than 75 minutes & put $40 in gas tank even @ $3gal. that was suspicious.Penny G.
Great experience. My wife rented the trailer and was very impressed with the whole rental.Angela M.
Between myself, my family, and my friends we have rent literally hundreds of UHauls. This was by far the WORST UHaul experience I have had. Do not go to this location.David M.
Trailer had frozen mud stuck to bottom of trailer. Two employees and I had to chip the mud out before I could use.DOUGLAS S.
Speed up the computer. The U-Haul site was very slow.Lynne G.
Everyone did just super job of taking care of us. We had bought the wrong ball hitch somewhere else. U-Haul folks stepped up, had exactly what we needed, and took care of everything. Seamless, smooth, Pleasant experience. And they were the nicest people. Everyone. Thank you. 10 stars.Joseph B.
The employee was not wearing a mask. Also had a horrible experience with the app for mobile pickup. I had to take a picture of the backside of my drivers license about 20 times before it finally accepted it. And once I got through that it took another several tries to click the final submit button to be able to get my keys. And in the end I had to go in and talk to the employee to get my keys in person anyway.Jessica F.
The straps used to ratchet down the tires... one was a little worn and barely made it over the tire. The other strap was fine. One strap should probably be replaced from wear.CHAD C.