Not impressed with the trucks or the processes here. The truck had an oil leak and the front end had a lot of slack in it. They don't require or keep the trucks full of fuel which is pure laziness with the management at this location. It is also a ripoff because it gives them this grey area to overcharge you for fuel. When I picked up the truck, it had a 1/3 of a tank. I drove the van 25 miles and the website says the truck gets 10 mpg. My math comes out to needing to put 2.5 gallons back in there. I put 4 gallons of fuel in the truck before returning it and they still charged me for fuel because the gauge according to them wasn't back at 1/3 of tank. If you rent the trucks with a full tank, the customer has to bring it back with a full tank. Easy-no more guesswork or grey area. Also, don't bring the truck back late. I was less than an hour late and they charged me a full 2nd day. Go to Budget Truck, Enterprise, etc. Don't use Uhaul.
Moving Truck Rental in Boise, ID at U-Haul Moving & Storage of Garden City
Moving to or from Boise, ID 83714? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Garden City.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Garden City
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Boise, ID.
Cargo vans and pickup truck rentals in Boise, ID
U-Haul cargo van rentals and pickup trucks in Boise, ID are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Boise, ID 83714. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Reserved online. Once I arrived had to wait for the app and agent to review my information, still had to go inside and wait inline to get the keys. Second time the online reservation didn't work, what's the point??
Nothing, your staff was great, very nice and professional.
Wear masks Require customers to wear masks Provide a truck with nothing in the back allowing me full control of the load. That hand truck and packing blankets are in the way and add no value to me.
Our pick up experience was horrible. We were directed a different location for pick up (Jiffy Lube). When we arrived at the new location they didn't have the number of blankets we reserved available and then couldn't find the keys to the truck. We then had to travel to yet a different location to pick up the truck. This was a horrendous experience.
The staff was very professional and kind. My equipment was ready and even warmed up upon my arrival. This was my third rental from this location and I would continue using them in the future.
Right on the mark! We are not very familiar with renting this sort of thing, and the staff made the whole process easy and simple. We definitely will come back again for our rental needs.
New girl employee...not the typical surly, disinterested u-haul employee.
20 ft. Truck seat and angle not adjustable for 6 ft. man.very cramping!!!. And tiring at just an hour in 4 hour drive destination. Steering was not adjustable angle either to match shoulders. The 20 ft truck is no match of excellence to the 26 ft truck used a few days before.!!!
Everyone was excellent. Thank you for your service.
I called twice to set up a time to get my truck wired and both customer service men told me that I didn't need to but then when I came to pick up the trailer, I was told I needed wiring. I ended up leaving and hour and a half later than planned because I had to get wiring done and I waited there the whole time. No offer of a discount or anything was offered to me for the miscommunication and for me having to wait. I would not recommend Uhaul because I felt like it was poor customer service.
Keep up the good work. Not sure if your location is the closest to meâ€”but I wouldn't go anywhere else.
Again, I had to change my plans to drop the truck off at a location other than the one planned to accommodate Uhaul.
Be sure you confirm your expected return time before you are charged another days' rental fee. We rented for one night & two days: took it to Sun Valley to move our son. We couldn't get it back before Sunday night at 5: my husband was told we could turn it in Monday morning for no extra fee. We had it unloaded & over to U-haul on Monday by 8:30 am, but we were charged an extra day's rental fee of $24 as the cut-off for turn in time was 7:00 am. We were not advised of a return time frame in person, online or in the contract that we found so were surprised & disappointed to be charged an extra day. Had we have known prior we would've turned it in sooner or kept it for an extra day & used it to haul things to the dump.
The staff person in Boise who took care of me did not wear a mask.
the person who hooked up my trailer was very friendly and helpful and come to find out it was only her third day. The guy who did my paperwork however, was not friendly and was borderline impolite.
The trailer had dirt, like someone had moved dirt in the back end and on the wheel wells. Otherwise no issue
Easy and quick drop off!
Great product, fast service In checking in and checking out.
Employee authorized moving company to cut my personal lock on the u-haul truck.
employee was courteous and quickly unhitched the trailer and I was on my way.
Did a nighttime drop off so not much to report on this as I didn't interact with anyone but it was well lit and looked clean.
Great customer service and helpful
Very pleased with the service. Very friendly personnel. Quick service was great.