This location did not have any idea what it even had to offer in the back. When i arrived, i wasn't even in their system with my reservation. The gal who helped me turned out to be very nice, but this was not a good experience. If there is an importance to picking up the unit at exactly the time you specify on your reservation, that should be communicated. I came a few hours after and my reservation had been deleted. Also, I don't understand why U-haul directed me to this location. I originally wanted a location right next to my house and U-haul indicated that wouldn't work and directed me to Vintage Queen. However, there is a full U-haul location right up the street from VQ which would have made a lot more sense to direct me to.
LEANN H
Vintage Queen
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83706
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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While not a formal U-Haul facility, the gentleman was pleasant and helpful. The pick-up was smooth and met my needs.
KEVIN BThe app was glitchy and took me 45 minutes to finally get working. And tech support was not helpful. You guys need to fix your app. Also the cup holders were covered in some sticky mess from the last person.
Steven DJust clean the interior
DIANNE HSuperior customer service at vintage queen.
PAULA M