This location does not have the ability to check out rentals with the staff that work at the location, they call someone on their cell phone who actually processes the check-out of equipment. They did not have all of the equipment on my rental agreement, then attempted to tell me that it wasn't on there. I ended up having to find the equipment myself by calling Uhaul dispatch.
Ian O
Indian Lakes Foodmart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Virginia Beach, VA 23464
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Gildardo BMake sure trucks are up to date on maintenance and up to date inspection stickers. Make sure a walk through is being done to indicate any defects to trucks.
Dhevon BTruck was unsafe, with very loose steering, grinding from worn out brake pads, whining in steering column, and the truck backfired on me multiple times throughout the rental period. I would like my rental to be reviewed with potential compensation being considered for a less than favorable experience. I can be reached at 757-693-1296.
Craig BI understand that this location is a mini-mart / gas station, but it needs to be set up so the attendant doesn’t have to call his boss, wait for him to call back in with verification that I’ve rented the trailer. They should be set up so everything is done onsite - not over the phone. Absolutely a waste of time.
Daniel W