Owners was very disrespectful, unhelpful and belligerent
Jeff B.
Avalanche Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bozeman, MT 59718
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No copy of contract. Never checked turn signals or brake light connections.
Vicki J.Terrible 2 experiences with an owner who has no customer service skills (or appreciation). First time... we rented a uhaul online in November... and showed up at the right date/time/location to no truck... was rudely told uhaul corporate systems are difficult and we'd need to go to another location several miles away to get the truck we reserved. Second time... rented a uhaul today for an hour to move Christmas decorations to a storage unit. He was rude about uhaul corporate being firm on price when I inquired about a discount... and was downright nasty about "parking in front of the bay doors" for literally 5 minutes BECAUSE HE COULDN'T PULL HIS OWN CAR BACK IN THERE TO KEEP WATCHING FOOTBALL ON A SUNDAY! I was overly pleasant and understanding... for awhile before telling him exactly what i think. Maybe he's an amazing mechanic,.. maybe he have other stressors in his life...but I'd literally drive across the country to avoid having to interact with him ever again. So much for montana values and customer service prioritization.
Jacob M.Friendly owner and quick easy checkout.
John P.I told the person I talked to on the phone that I needed to move a refrigerator. When I went to pick up the refrigerator the truck was not tall enough to stand it up. I was not happy.
Larry B.