There is no person working there. The virtual assistants (and I needed 3 before they could help me) told me their system was down and they could not help me. Their suggestion was that I come back another day! WHAT??? It was moving day. I had a team of movers meeting me in less than an hour... had 6 employees on-site to handle the organization ... If there had been an employee there... they could have handled it with paper and given me the key. As it was the key is in a box and the virtual assistant doesn't have the code till they process everything. Luckily ... I kept coming back ... checking online... finally the uhaul system came up and I was able to get the truck! Absolutely terrible approach - Don't Frustrate your customers!
Charles B
Midgard Self Storage Lakewood Ranch
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bradenton, FL 34211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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No recommend this. They give me a broken truck and i spent 10 hours on road for service provider came to fix the truck 2 times but it still no working i have picture video and propf for everything..
van lI only put No under equipment in an effort to get your attention. The engine is making constant sounds when driving. It reminds me of a motor that's low on transmission fluid. The sound adjusts with the RPM's and never goes away. Something you may want to check before it becomes more serious.
JOSEPH MThe cell phone service is horrible there, it wastes alot of time trying to do everything virtual, you should get something to fix this, I won’t rent from there again
Tim UGreat, clean and efficient
JOHN G