The truck is not well maintained. Speedometer is faulty, wheel alignment is messed up. I was given wrong key for back trailer and took multiple hours and efforts to break the lock.
ASHISH G
Old Fannin Road Store & Lock
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brandon, MS 39047
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Customer Reviews
- 4.0 Average Customer Rating
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Was not told speedometer didn't work, dirt was in back of truck that person must have seen putting blankets in, yet I got charged. Was told to be back by 3, was back at two and got charged a late fee. Fees were way more than quoted on website. Tried to call office to question these and did not get a return call. I usually only leave good reviews, but this one really got me. Most likely done with Uhaul.
KEVIN WLocation needs more visible signage
WILLIAM HI had the U-Haul rented for 2 days. I returned on time and full of fuel. The check-in person was dealing with another customer. She took my name, keys, and said I could go and she'd check in the truck for me when she was done dealing with the customer. FIVE DAYS LATER. My truck was checked in and they attempted to charge me nearly $600. It's currently in dispute with U-Haul and I'm sure they'll get it taken care of but not a great experience.
ZACHARY PWe reserved pickup for sat and return on sunday. The lady on the phone said they are closed on sunday but the app will give me a code. We did Not receive a code we sat on the side of the road for an hr. No one would answer the phone the wait time was 20 mins but no one ever picked up. We couldnt back up the road was busy. So we sat... and sat... very 😡
AARON S