Ordered an appliance dolly but they only had the regular one. It would be helpful if there is both in stock.WAYNE A.
Moving Truck Rental in Brantford, ON at Happy Variety Live Bait & Tackle
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Brantford, ON N3T1L5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Great service, fast and friendlySTEVENWILLIAM D.
Inside truck box was dirty, needed to be swept, a few pieces of garbage in the cab. Most fustrating because the key ignition was sticking, took time everytime to turn key to start, needs to be fixed.Jennifer V.
They charged my credit card more than what was on the receipt.NUHAS A S.
I had many problems with the truck that was provided. I had to call roadside assistance twice! Not a happy customer whatsoever!!!HOLLY G.
Truck wasn't there when I had guaranteed pick up. When I got the truck it was over an hour late, no gas in it. So much confusion going on, so unorganized that I was given the phone to try and fix an issue with the truck yet I don't work for uhaul. Very unpleasant experience. No compensation or anything for my issues.NICHOLAS S.
The van had frozen snow on the windshield and there was no snow brush in the van nor the store had one available.VLAD S.
After picking up the trucks and driving 2 km to our location and started having mechanical issues it would only go up to 10 km an hour we couldn't continue like this so we returned the truck. I let the people know and they told me they were aware of the problem. WTF? why would they rent out this truck it has mechanical issues? We paid the $50 and then had to go rent a truck from somewhere else. Very disappointing and I would NOTrecommendSALVATORE C.
There was something up with this truck's transmission; I'm not 100% sure but between 3 or 4 gear it sometimes wouldn't shift up regardless of if I let up on the accelerator or not, resulting in the occasional top-out of RPMs and burning gas more than any other truck of similar size I've ever driven. This would happen not all the time and not because of hills but about 30% of the time I came out of a stop light. I did not have a tow/haul (nor was it activated) and it was only loaded ~30%.Sean B.
U-Haul has degraded to a really low service quality where they don't care about the customers. The system was down when I needed to pick up the truck and it messed up my schedule completely. When the system was back on the next day, the customer service was horrible where they should've been apologizing and refunding me at least.Amin M.
They are very busy, but super friendly. I only had to wait a minute for them to finish processing the return of the truck even though I arrived early. Otherwise, everything was perfect. Keep up the good work!Jesse D.
Rude, focused on store customers and kept walking away while I was picking up. Store employee also not wearing maskMatthew M.
The key was very tricky to turn and the transmission was slipping . When I returned the truck I informed them and they told me I had to let Uhaul know. It want their problem. . I paid 135.00 to rent and was not happy with their reply about what was wrong . Also there was no fire extinguisher im the truck . So not fully happy with my rental ...SAMANTHAANN M.
Quick and easy process! Excellent customer service!KRISTY H.
Nothing. The service was quick and fast.Natalia C.
very helpful efficient and prompt... excellent experience ... would recommend and use this location again :)JANA M.
Very courteous and helpfulRichard T.
Nothing perfect buddy.PAUL L.
I rented a cube van for 4 hours and I was charge$44 just for the van and them I was charge for mileage I thought the rental was$19 would not rent from this place againCLAUDETT G.
Pick up location was way too busy - having to wait for other customers to be served at the counter after we were already there . Not good . Did not know if they had a dolly for us . Not very organized . Polite though .Cindy S.
When a customer comes in to pick up keys, don't put them to the side and ignore them for 15 minutes so you can ring through an inordinate amount of lottery. I'm on a strict timeline, and all you have to do is hand over the keys, their lottery addiction can wait.Brett H.
all information was not provided and extra fee's were not communicated at all! the safemove additional insurance of $15 and a $5 environmental fee is suspicious at best - where does this fee go and we had our own insurance which would have covered us in the event of an accident (much like any rental vehicle). we should have been informed that the charge indicated was not the charge we would see on our VISA. this poor communication looks bad on UHAUL and vendors should be required to go over the rental agreement in advance when picking up a vehicle. Although only an additional $20 total (which we were taxed on) it was our $20 and we feel like UHAUL took advantage of us. Not pleased with this scam! Environmental fee's are charged on tires, electronics ... what is this fee for?!!?!! bad UHAUL taking advantage of the general population!Jason R.
Phone check in process was a little annoying. Took me an extra 15 minutes which cut into my moving time. I also left more fuel in vehicle which I should have been compensated for. Uhaul charges me if I leave less.Joseph K.
During this Covid crisis, I would have appreciated an attempt to clean the vehicle.Gary T.
Don't over charge people $8. Everything was perfect. The truck was clean, the gas was over where we got it & it was parked exactly where they asked it to be parked.ASHLEYBARBARA-JE G.