Despite a confirmation email stating the unit was available for pick up during business hours at 7pm (hours stated they closed at 9pm) the store itself was closed. Had to call U-Haul multiple times to get them to get the store contact to go to the store, open up and provide the rental. Took close to an hour later by the time I had keys in hand. Still waiting for the "Area Manager Joe" to call me back regarding this situation which I was informed would occur only after the conclusion of the rental.....That was 15 calendar days ago, 10 business days...
jason F
Hasty Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brantford, ON N3T5L8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The service at this location was polite and very friendly. From a business standpoint the U-Haul renter was very fair and accommodating, asking questions and making suggestions to improve our rental based on our needs. Recommended!
Carlos JNothing. Very helpful nice excellent customer service!!!
CYNTHIA PExcellent customer service! Will certainly be interested in using this location again in the near future. Thank you!
JOSE SThe staff at this location were incredibly friendly and helpful in nature.
Amritpal D