When I arrived to pick up the truck, the attendant just gave me the keys and said I am good to go. The attendant did not go over any truck rental issues such as asking for my drivers license or signing any papers. He never reviewed the mileage on the truck with me when I picked it up. U-Haul later called and did not realize I had picked up the truck. Then when I dropped the truck off, I was charged an extra 118 miles that I did not drive. This is absolutely ridiculous. This whole process was a disaster. It does not look very well for U-Haul. Just checked my notes because I have called several times.
Mark H
Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brickerville, PA 17543
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The truck was correct and nice. I needed an appliance cart and ordered one. I didn't get one, but they tried to rent me some moving blankets instead. What?
Joseph G