Joseph was so pleasant & helpful.
Kristi E.
Brighton Auto Tint & Detail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brighton, CO 80603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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Quick and easy rental process!
KIMBERLY H.Thank you. The size of the uhaul did its job.
Joann M.I arrived on site at my prearranged pick up time to pick up my reserved truck and the business was closed. After waiting for 20 minutes, a young man, arrived to tell me that he will help me with my rental but didn't know how to complete a rental since the owner of the company was in Florida for an emergency and he'd never completed a rental before. He apologized for his tardiness and started fumbling with his phone to attempt to complete the rental, but gave up after a few minutes expressing again that he's never done 'one of these' and grabbed all available keys and we walked to the available trucks on the lot. He told me to just take a truck and took my phone number if there was anything else he needed. I obliged and left with my vehicle. After a few hours into my rental, the owner of the company called me from Florida saying that, "The idiot there didn't actually 'rent' the truck to me" and that he needed to complete the rental agreement over the phone otherwise the truck would be registered as 'stolen'. I was actually on my way back to return my rental when this action occurred. I was forced to pull over and complete the rental agreement about 10 minutes before I was set to return the unit. The owner apologized and offered to help compensate me with my rental, but that didn't happen. The lack of experience for those on-site made me feel like the errors made were somehow my fault and up to me to correct. If the owner wants to be the only one at this site who is able to complete rentals, then he must be prepared to deal with the consequences of a rental occurring when he is out of town. The customer should not have been kept waiting for a rushed, cigarettes smoking, dirty man who was apathetic to the whole situation, who later had to submit to a rushed rental agreement literally at the conclusion of the rental itself. Although I was promised some sort of compensation by way of a reduced rental cost, I ultimately did not see this reflected on my receipt and honestly, I'm so upset by this whole situation that I'm willing to not fight for a refund if it means dealing with Brighton Auto Tint and Detail again.
Jacob G.This location went out of its way to help us finish out our rental after some drama involving a winter storm. They were very communicative, helpful, and I am making a note that this is the location I want to use going forward.
Rob M.