When I arrived at this location, the person in charge of doing the paperwork was out of town for medical reasons. The manager or owner of the agency didn’t know what to do. He suggested that I waste my time going to another U-Haul location. I had to call corporate to handle the paperwork over the phone and get the reserves trailer hooked up. Additionally, after I had left the lot, I noticed that there was a license plate light cover missing. I had to return to document that missing piece so I wouldn’t be charged to have it fix latee. It was a poor experience and a waste of time while I had to come up with solution's to fix a problem they created so I wouldn’t be late for my business appointments. The person in charge for U-Haul reservations is extremely unprofessional, irresponsible and unreliable. I’ll never be using this location again.
DIMITRI V
Country Auto Sales Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bristol, VA 24202
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent service from pick up location. Very helpful.
MARK OI drive right past it-signage is challenging to see while driving when you aren’t familiar with the area. Drop off was quick and easy and staff was very accommodating!
JOYCE GGreat, polite and respectful service. The location on Lee highway Bristol va. will now become My choice for U-haul needs. Thank you both
Anthony SIl n’y avait pas beaucoup d’espace pour laisser le camion en dehors des heures d’ouverture
Marie-Eve B