I am highly upset about this reservation. I brought the van back at my reservation time and my receipt shows it was brought back 5 whole hours after my time. I tried to call to rectify the issue informing them I even have my gas receipt to prove the time I brought it back & Uhaul has been giving me the run around. From storage to this van reservation I am through with Uhaul. One person was supposed to put in a refund and they didn’t. Aren’t these calls recorded. Please listen to the recordings.
Shevonne S
Brooklyn Fresh Mart Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brooklyn, NY 11212
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Customer Reviews
- 3.5 Average Customer Rating
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its no airbags , no seatbelt in the middle i couldve gotten really hurt
zsakomi aI asked for no insurance and was charged Customer service needs lots of help They should have some kind of training to deal with Customers they have no idea what they are doing I was charged 111.75 for 26 miles and I put more gas then was in there Ii had a van that was 19.99
GERARD HMy truck was not available for after hours pick up when I arrived the first night, when I arrived the next day it was dirty with food spilled all in the back, the guy barely tried to mop it and then just gave me a cardboard box to put over it, I extended the rental with corporate but upon return I was charged for the 2nd day a second time.
Jacob MVery friendly people will rent again thank you!
Nyesha C