Never send anyone to this location again! The manager was very rude. The back of the truck was dirty and looked like someone had been eating/sleeping in the back. There was no offer to help or any concern from the manager of this run down gas station where the truck was.
Robert S
Bjs Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bryson City, NC 28713
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Customer Reviews
- 2.0 Average Customer Rating
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Called the number provided for the local U-Haul dealer as they normally call the day before pick up and I hadn’t heard from them and it was going on 7/8pm. Had to leave a voicemail for another number to call me back. Spoke to a man who advised the trailer was there for pickup, and they would call tomorrow to verify payment info since my brother was picking up the U-Haul. They did not call, my brother had to pay for the U-Haul and the was told the trailer we reserved wasn’t there. They had attempted to call the number listed for the store, as I called the numbers for the man I talked to the night before and he did not answer or call back. The person my brother dealt with at pick up was able to provide another U-Haul trailer that was there. On an already stressful moving day, this did not help. Especially when I had all the information confirmed the night before.
Scott HBj quick stop was absolutely no help for us. We had to do everything online and then call a personal cell number to check out the equipment. Very disappointing.
Ashley SThey didn't know I was dropping off. The store was full of deviants. Did not have alot of room to drop the trailer, and the lot was muddy
Ryan RGet people there who speak English, took me an hour to get thru the Hindu language barrier, then on top of that they didn't know how to check in the trailer in when I returned it. I had to call uhaul and take pictures proving that it was dropped of at the location uhaul provided
Kevin D