It took way too long to do the transaction. Employee had to make multiple calls to figure out how to do transaction. Vehicle had trash still inside of it when we were given access to it. Numerous bottles and pieces of plastic were in the cab and box. Employee was very nice but was alone and extremely overwhelmed. It took over an hour to complete transaction. No issues with employee, but he shouldn’t have been alone if he was not trained to do job properly, online process was insane to have to deal with.
Paul S
Bjs Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bryson City, NC 28713
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Never send anyone to this location again! The manager was very rude. The back of the truck was dirty and looked like someone had been eating/sleeping in the back. There was no offer to help or any concern from the manager of this run down gas station where the truck was.
Robert SCalled the number provided for the local U-Haul dealer as they normally call the day before pick up and I hadn’t heard from them and it was going on 7/8pm. Had to leave a voicemail for another number to call me back. Spoke to a man who advised the trailer was there for pickup, and they would call tomorrow to verify payment info since my brother was picking up the U-Haul. They did not call, my brother had to pay for the U-Haul and the was told the trailer we reserved wasn’t there. They had attempted to call the number listed for the store, as I called the numbers for the man I talked to the night before and he did not answer or call back. The person my brother dealt with at pick up was able to provide another U-Haul trailer that was there. On an already stressful moving day, this did not help. Especially when I had all the information confirmed the night before.
Scott HBj quick stop was absolutely no help for us. We had to do everything online and then call a personal cell number to check out the equipment. Very disappointing.
Ashley SThey didn't know I was dropping off. The store was full of deviants. Did not have alot of room to drop the trailer, and the lot was muddy
Ryan R