UHaul has many great locations with friendly people, but this isn't one of them. Rude woman made what should have been a simple, 1 minute check-in unpleasant. Won't use this location again.MYRON J.
Moving Truck Rental in Burlington, IA at Burlington Auto Outlet
(U-Haul Neighborhood Dealer)
Burlington, IA 52601
Services at this Location:
- Mon-Fri: 8 am - 5:30 pm
- Sat: 8 am - 4:30 pm
- Sun: Closed
Special Operating Hours
- 7/5/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Burlington, IA 52601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Did not have problem with facility just scheduling and obtaining a pickup date and time for what I originally ordered from uhaul schedules. Never been bumped so much as this last time I felt with them.Michael G.
Getting a trailer here was the smoothest transaction yet for meDARRELL N.
Don't make people drive an hour to bring the back when I could have drove it 15 minutes to the nearest Uhaul place and then charge me more money for extra mileageGregory S.
The lady that helped me was friendly and very helpful. She paid attention to safety issues. Thanks for a very pleasant experience during an irritating time.JONATHAN L.
Great customer service, the ladies were great. I would suggest tonge dollies for the bigger trailers no need for anyone to get hurt hooking or unhooking at pick or return.Darrell C.
I was returning some equipment and it was really easy! Staff was very understanding and very friendly!Elijah S.
Not happy with experienceBen H.
Easy online no contact pickup and returnMarion G.
They were greart!John O.
Had to insist that exam on returned trailer be held while I was there.Jon S.
They only had a 1/4 of a tank in it when I picked it up which I felt it should of had more fuel in it so I could my move without putting gas in it right away. Not very good for the customer experience.Ronald G.
Super friendly people to help you here !! I highly recommend this place.Mark G.
The location was closed on a weekday?....Your app to check in and out was absolutely awful and hard to understand!Deana L.
Have more user friendly online and app options for your customers in the future. All the people we talked to in person were helpful but online and 1800 customer service reps were useless. We will be renting rider trucks from now on.JORDAN V.
Very satisfied with trailer drop off. Might have been a problem if I hadn't checked map to realize access is from service road of US-61.James M.
Figure out a way to guarantee the equipment sooner than 1 or 2 days ahead.Bil M.
Quick, easy, courteous. Just an all around great experience.john G.
I wasn't sure if I was at the right bldg to return the truck. The Burlington Auto Sales return desk was in the bldg with a Deery Auto sign on bldg. It did say Burl. Auto on the door once I got to the door. ( there was a sign by the road too.)Bonnie P.
The problem was more with your website as opposed to their location. I have rented a truck two times in the last month. Both times the mobilE check in did not work properly. The sites were very helpful and accommodating.Jean P.
Spilled pop on the console, cabin area not swept out. Auto Outlet itself wasn't too bad. The Uhaul website and call center was the problem. Why do you show a van available at a location when you know a delivery firm has it out and hasn't been in contact with you on the return? 30 minute waits on the 800# to get no assistanceStephen F.
Cruise control on the trucks would be nice.Michael S.
Fast friendly serviceRANDY S.
Friendly service. However it was 104 degrees heat index and Air Conditioner didn't work at all. Check in went smooth. When picked up uhaul, it had less than 1/4 tank gas!! So frustrated. Then put in over a half tank and no credit when returned. Wasted money on this. I recommend these come with full tank so customers must return with full tank. Saves time for renters to!Cory D.
Easy fast pick up could use a better selection of unitsMartin G.