It would have been helpful to know before hand that the site would be closed and I would have to do an on line check in. My pick-up location was changed the day before my rental... this should have been communicated at that time. Also I was told I would not be charged for extra milage due to change in pick-up location... but that was not noted anywhere in my rental agreement. Thankfully the guy checking me in was very understanding and corrected the over-charge.
Charles D
RT Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, ON L7P2J3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It's just a drop off BOX, so without going inside or talking to anyone, I didn't answer two questions above. [I tried to not answer and didn't allow me, so I went with 'No'] But the location was perfect to me and a few hours after returning the truck I got a confirmation of the returning. As I moved to a different city, just the opportunity to not drive back is a plus! Very convenient.
GUSTAVO GEvery aspect of the service was great. Alana got me the best deal on the booking. RT Convenience staff were wonderful. Will definitely use at this location again.
Jacinta C