Very easy to work with and had the truck we needed!
Steve L
Abbeys Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, WA 98233
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Easy and fast. In and out in 10 minutes.
Jeff LThe service member was excellent. Very helpful and friendly. Unfortunately they were hampered by the slowness of the UHaul website. Despite this, we received our truck in a timely manner. We had a bigger problem at the 650 W McCorquedale Rd,Burlington,WA,98233 location. We came here with the truck to pick up a trailer, which we didn’t need nor did we use, but were told it was needed at the Seattle location, and that we would get various incentives hit transporting it there. Again, the staff was friendly and super helpful, but this time the computer was extremely slow and it delayed our departure by nearly half an hour. In fact we left without the computer finishing the process. This was at no fault to the staff, but the fault of computers or software that need a serious upgrade. The other problem was with the truck itself, which displayed a warning message about a third of the way to Seattle. I pulled off the road at a safe location and called the UHaul number where a service tech diagnosed the problem and assured me it was safe to drive, for which I was very grateful. She was also helpful and friendly. Nevertheless the orblem with the truck added another 20 minute delay to my trip.
KEVIN WWhen you emailed the pickup location. It wasn't anywhere close. I would have had to travel over 6 hours. Then the phone people really stressed me out out by telling me there wasn't a trailer available any where in my area. My home had sold I needed to be gone the next day. I'm a senior citizen the whole experience was very hard.The tires on our auto transport seemed very worn. We made a trip of over 1600 miles we worried the whole time. We did see it to our destination but in stress mode. Your service person at pickup location had no customer service at all
guadalupe aAgent was very patient and helpful, assisting me with parking the trailer and checking out.
Elizabeth S