Do not rent from this location. There is no drop box and they will gauge you any way possible. They did not inspect the truck with me, walk to the truck - which was 1/2 block away. I returned my truck 3.5 hours late and was charged an extra $240 (Two additional days). Uhaul is now taking one day rental off my bill after numerous emails and a phone call. The location is very problematic. This is the first time in 20 years I've had an issue with UHaul. The UHaul folks sided with the store owners insisting that I was informed there was no drop box, which I was not. Also, I was there before the store closed at 7pm. However, the store was locked up, no one there and no drop box. I wish I had checked the ratings before renting from this location. Steer clear. Rent from literally any other location.
Tamara G
Seylynn Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Vancouver, BC V7J2L3
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Customer Reviews
- 4.0 Average Customer Rating
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It's not a full service U-Haul and a bit difficult to find the office which is not next to the rental vehicles. It worked out after a bit of communication.
David I- not aware I had to walk 500 meters with a dolly to get truck - not timely - inaccurate billing
Aaron BThe person at this location was veery helpful; coupled with the U-Haul app, this made the entire process very smooth.
Pierre-Eric MThe whole process was really weird.
Roberto W