Hard to tell that it was a uhaul location. but the guy inside was nice.
Jason Z
Charms Market & Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baltimore, MD 21225
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Mirrors can be adjusted with an Allen wrench which was not provided
Pitamber PNothing bad.. a taillight bulb did go out.. no big deal.
Justin GThis was the absolute worse experience that I have had at Uhaul. I considered just leaving without the rental. The location is not safe. The staff at the store doesn't know how to process the rentals. Although I had reserved the truck I had to wait an additional 30 minutes for them to call someone to talk through the process.
LEON PWhile the employee was kind, it was clear she had never done the process before. She needed to call someone for help and complete the process through the phone which took nearly 30 minutes. As well, the amount they charged me was significantly more than what I had been quoted in my initial contract. They told me I would receive a credit but that has not happened. The area where I had to go is not the safest and many questionable people came in while we had to wait. As well, this was not the location I selected to pick up from which was a huge inconvenience.
Erin K