Had a problem both picking up and dropping off the truck! At pick-up, I chose over the counter pickup, however when I came to the location the store was closed! And uhaul asked me to convert it to self service pickup! And it's so cold outside! When dropping off the truck, the location that I chose doesn't have enough parking space for my truck and they asked me to drop it to a different location! Which forced me to take an uber since it's too far from my home!
Craig J
Associated Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2E2N4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Very much needs signs of where to leave the vehicle. I dropped the truck off after the location closed and there were no signs re: where to park - in the middle of a fully functioning car wash. Found a car wash employee who told me to leave the truck in the empty lot next to the location, which had multiple "Private property, vehicle will be towed" signs. No lights at the lot, in an industrial area after 9pm made the experience quite sketchy.
Arijit NI did not request for mobile pick up. (Not the locations fault) but was forced to by U-Haul because this location only opens at noon. I requested a dolly and moving pads that were not with the unit at pick up time. Doing an inspection outside in the rain on your truck looking for damage that wasn’t noted previously is bull. ( I Uber’d to the location) The whole experience took over an hour with mobile pickup having to contact customer service regarding missing equipment and to change to billing to the new correct total. I was also on a time crunch because I had elevators booked and was also traveling to another city 3.5 hours away where I had other things booked. Moving is already stressful enough. Having to hand bomb 15-20 boxes because you trusted a company that specializes in moving somehow made it worse.
Kelsey LThis car wash location can not provide professional renting services. The poor guy in attendance is a car wash trainee, and has no training for U-Haul rentals (his words). He had no idea how the process or software works, and my cargo trailer rental was completed by customer service over the phone. Took more than an hour overall. Shame on the owner, not the trainee.
Matthias TWhat do you expect from the drop off location.
kothandaraman t