Took me 30 minutes to get the U Haul. The lady at the desk was nice enough but I don't think she has had proper training regarding this.
Garrett H
Canadas Best Value Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2H0J3
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- 2.0 Average Customer Rating
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The location is made of bunch of thieves and scammers. They charged me full tank worth of $311 even though i returned the truck full of gas to the brim and i have pictures to prove it. I already called your head office and spoke with a very nice representative Courtney who saw my evidence and agreed that what the location did was a heinous and awful. Im waiting on a call from Calgary’s regional manager to resolve the issue. You guys need to be very thankful to the cx representative Courtney because i was going with this to the local news to show them the invoice that i got from that awful horrible scammer location. However, after Courtney saw the picture she initiated a refund. Otherwise, i was going to the local news, leave an extremely unsatisfied rating on google on all Uhaul locations with the invoice that i received from that location and the pictures i took when i parked the Uhaul truck. File a complaint with Alberta’s labour ministry for “malpractice”. Ive been in canada for almost 8 years and ive never been scammed or stolen from like in the daylight. This location needs to be shit down and those people can never rent a Uhaul even again. Do you guys even vet your franchises?! Anyways once i get an apology and my refund back I’ll refrain from leaving a very bad review on google with the pictures of the invoice and mine where it shows the TANK IS FULL and I will not go to the local news and cause you a pr crisis. However, i’ll still file a complaint for malpractice. This is unacceptable and I expect an action on your end.
Majd ASame as the previous msg. Unsafe area with extremely difficult area to park U-Haul.
Marc V