No Uhaul rental associate on site to help with the mechanics for what, where, and how to move from being in my vehicle arriving at the rental site to driving away with the 15' box truck I rented. Also, the box truck was in awful driving condition. I couldn't believe it given my rental experiences with Uhaul in the past where the vehicles were almost (if not) new looking and driving. I became aware of the danger immediately after turning off the rental site driveway and onto the one-way 4 lane road with vehicles zooming by at 60+ miles per hour and loosing temporary control crossing over two lanes trying to get the truck to go straight as it became clear that the steering was not right. I had to move back-and-forth from the 8 o'clock to 11 o'clock position to keep it moving straight. The best I could do was 35 mph to keep control. I ended up traveling a much further distance to stay on light traffic two-way 2 lanes roads and be safe. Any highway driving would have resulted in a bad accident! Also, the driver seat was soo broken down that I could not get a comfortable position. Shame on Uhaul for allowing this truck that is way too old and damaged to be driven by the general public as a representation of Uhaul's company reputation!!
ED M
Mini Storage Depot
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canton, MI 48188
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- 4.5 Average Customer Rating
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13 miles does not equal being charged for 2 gallons of gas, unless your vans only get 7 mpg, which is a mechanical issue you should fix.
Finn MI have a balance of $5.68 and was requ to pay it and was told that I don’t have to but I went to rent another truck to move and was told I had a balance I don’t mind paying it but the repressive was rude Anne said I needed proof of paynet for the full balance.
Rolanda JThe back of the uhaul smelled as if, there was a cat left behind somewhere amd the right break/blinker light was out.
ARICA RGreat experience from beginning to end!
CIANA S