There was an empty chocolate milk bottle in the truck and the passenger seat wasn't clean. The person at Depot City had questions for which she didn't have any answer, so we were delayed at pick-up while we waited for her to speak with the main U-Haul rental place.
Linda H
Depot City LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cape Girardeau, MO 63703
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Customer Reviews
- 3.5 Average Customer Rating
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Not sure why there is a location so close to the main cape uhaul location. At this convenience store they seemed very unfamiliar with the check in process.
Corey AThe markings were very sparse for this lot. We showed up just on the edge of close time, and there were no clear directions where to park the vehicle. The clerk tried to assist before she headed out, but she wanted to redirect us to a different lot, which I was unable to do off of my pre-reservation online without penalty. If U-Haul wishes to continue to use this lot, it needs a bit more signage regarding where to park the returned equipment.
Fredrick STruck was clean! Double check the fuel. The contract indicated the truck had approximately 1/2 tank, but when we got in it , it was empty. Sales person came out and took pictures so I believe we should receive a fuel credit.
Bradley RIt was not the correct address. Very hard to find. There was nothing on Google about this location either. Drop off was a small store. Did not expect that. Maybe in the future when you send the address for drop off, tell people it is a store drop off. Not a large Uhal lot. Over all was a good experience.
MARCI M