Customer Reviews for Depot City LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Depot City LLC

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Ashley W.
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Customer did not leave a comment.

Kayla J.
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Customer did not leave a comment.

SHAKYLA H.
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Customer did not leave a comment.

SHAWN B.
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All I know is that between michael,decota and Adrian at the cape girardeau,mo Uhaul station they were all amazing ama helped me with everything and answered all questions I had and to top it off they had free masks right there when you walk in the door,I definitely will go back to either spot.

Charles H.
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No. But I will never go back to u haul on south Kingshighway. The worse service and person I ever seen in the retail business lazy lazy and bad employee. That is the main location

Bryan W.
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Customer did not leave a comment.

Matt S.
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No suggestiions

Steven P.
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Customer did not leave a comment.

Jacob B.
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The vehicle was not parked in the spot that was noted when I went to pick up the vehicle. The key box lock was not locked- anyone could have taken the key and the truck had they seen the lock was not secure. The interior of the truck was covered in mud. This should have been addressed by the previous renter. The outside of the vehicle was very dirty as well.

Jacob K.
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The back of the truck could have used a good sweeping

Boyd N.
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Too busy of store they sell liquor

Ashleigh B.
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The location was perfect because I lived close but the lady at the counter was all over the place trying to deal with my reservation and other customers at the same time. And then she had to call an outside person for help twice because the computer froze up. It was just a mess.

Jo P.
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I had requested a different location because I didn't want to get a truck in the middle of the city

Deborah H.
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Customer did not leave a comment.

Debra B.
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Poor kid didn't know what he was doing. This is a quick stop shop and was contantly interupted checking customers out. He was by himself. No one was answering his calls for help and after about 45 minutes, he gave up and just gave me the keys. Felt weird driving off with no contract in hand. Thank goodness, I didn't get pulled over while driving it because I had no proof of renting it!

David T.
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Convenient for college students. Hard to realize the storefront is a Uhaul dealer from the street. I missed it several times before noticing it.

graham G.
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Customer did not leave a comment.

Brandon B.
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Mobile pick up didn't work. Then their computer system was down. Only one person working and he couldn't come out to do a walk around. It wasn't necessarily the fault of the worker but was very disappointed in the process. If mobile pick up would ha e worked it would have been much better.

steve L.
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Had to wait almost 30 minutes for someone to bring key & do check list. 5:00 was pick up time. Arrived at 4:55 and pulled out at 5:30. Young lady appeared to not be trained on the computer check in system. Communication very difficult due to heavy accent.

TERRY M.
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Customer did not leave a comment.

Tammy R.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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