Was one guy at the entrance very nice and helpful, he told us where to park and then a nice lady come out to make sure everything went well and if we needed anything else, she was very friendly and polite. She told me the name of her and the other lady, but I’m sorry I don’t remember, I think she said Kelly and someone else but was a long day Sorry girls. But I love the way she approaches me.
Alicia O
Safe Driving Deliveries
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carmichael, CA 95608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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FREDERIC S10aam pick up, not open after wakeup of staff to rent Truck and driving 1.5 hours, the back of truck had a pad lock on it. after many calls to several phone #s found out we were given a loaded truck, End day resalt, lost day three loaders and me. Gas and having to extend our storage cost. $ lost For me labor =500 gas=180 storage =200 Total $ 880.00 loss + any non refundable Truck Rentra Rental location needs investigation by UHAL CORP
FRANK RI went to this place to rent a U-Haul. I met an employee there. I rented the U-Haul from him and left. When I returned to drop it off, I went to the office. I knocked on the office door, but the employee was busy on his phone. He came out swearing and spoke to me in a very rude and abusive manner. And then he overcharged me! The truck had only been driven 17 miles, but he charged me for 11 gallons of gas, which cost $76. I am not happy. He treated me this way because I am from another country. I am sad.
Nogivenname OHave someone actually in charge. There was a white board in front with a phone number to call for questions. I called the number several times and after a while someone finally answered. They sounded upset and asked why I was calling I told them their number was listed for the U-Haul services and they said they had nothing to do with that. Thankfully I was able to drop off the trailer using the app
Jessie B