The van that I reserved was given away that morning, prior to my arrival. I then had to rent a 10' truck and pay for the 10' truck even though I reserved the van online. It was also empty and I mean empty. The first thing I had to do was go and get gas. This incident tacked on 45 minutes to an already long day. This is a comment in general: Every time I have tried to use the app to reserve a truck and pick it up, I always have to talk to someone because something is always wrong or that particular location wants to physically see you. What is the point of having the option if every location can manage it differently?
Jennifer H
Safe Driving Deliveries
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carmichael, CA 95608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The place was difficult to access and the attendee was smoking Marijuana when I got there.
david kThe location was very convenient very fast. They have a drop off box. You can deliver truck back with no problems. Great location we didn’t have to go far..
BRENDA MRespect man Great job
Ishwar SVery good customer service
MANUEL B